Welcome has entered into a definitive agreement to be acquired by Optimizely, the leader in Digital Experience Platforms!

Intake & Resource Management

Optimize team output with intelligent task routing and easy capacity planning

With smart intake request forms, dynamic templates, Kanban boards, and more, Welcome helps boost productivity and streamline your work.

Seamless workflows for managers, marketers, content creators and everyone in between


Simplify and streamline marketing work requests

Create dedicated forms for soliciting marketing work like upcoming campaigns or content assets that any stakeholder can access.


Automate task routing for greater efficiency

Send new work requests and projects to the appropriate assignee within your team’s dedicated, centralized module with automatic, intelligent routing.

Prioritize, assign, and easily manage tasks and teams

Understand which people are working on what projects and when, so you can effectively manage distributed teams.

The leading marketing platform for detail-oriented, high-volume teams

work request forms
Discover a fast and easy way to fulfill work requests and intake forms

Centralized requests provide a single source of truth, making management easier from A to Z and ensuring proper resource allocation for future marketing activities.

flexible content workflows
Ensure all requests are fielded by the appropriate marketing resources

Based on a powerful, pre-defined rules engine, each work request is automatically routed and assigned to a specific team or individual based on its attributes.

resource manager
Enjoy an easy-to-use interface with complete visibility across all marketing operations

For full transparency into task progress, drag-and-drop capabilities make it easy to see what’s overdue, in-progress, or coming up soon so teams can quickly respond to shifting priorities.

Monitor team capacity, hit every deadline and report on team SLAs

Performance analysis, bottleneck identification and workflow improvements are just a few benefits of setting up and measuring Service Level Agreements (SLAs) for incoming work requests with Welcome.

Reviewed by marketers like you

“Best integrated marketing capabilities around”

“The Digital team really drives quarterly campaign initiative focus, so it’s great that we are able to roll up all tasks into one campaign and track content workflows, deliverable dates, task owners and more.”

Director of Social Media, Content & Communications, Manufacturing Industry

Ready to give it a try?

Find out how Welcome is helping the world’s top marketers conquer their ever-growing work request queues.

Free Forever. No Credit Card Required.